Privacy Policy

Last updated: [DATE]

1. About this Policy

Keystone Governance ("Keystone", "we", "us", "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Policy applies to all visitors to our website and to clients and prospective clients who engage with us.

2. What information we collect

We collect personal information that you provide directly to us, including:

  • Name and contact details (email, phone number, business address)

  • Company name, role, and industry sector

  • The nature of your enquiry or governance concerns

  • Any other information you choose to share when engaging our services

We may also collect technical information automatically through our website, including IP address, browser type, pages visited, and time spent on the site, primarily through standard analytics tools.

3. How we use your information

We use your personal information to:

  • Respond to enquiries and provide the services you've requested

  • Deliver and manage engagements

  • Send you updates, insights, or marketing communications where you've opted in

  • Improve our website and the services we offer

  • Meet our legal and regulatory obligations

We do not sell your personal information to third parties.

4. Disclosure

We may disclose your information to:

  • Trusted service providers who help us operate our business (e.g. hosting, email, analytics)

  • Professional advisors such as lawyers or accountants where reasonably necessary

  • Regulatory or government bodies where required by law

Any third party we share information with is bound by confidentiality obligations and only receives what's necessary for their function.

5. Storage and Security

We store personal information securely and take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure. Information is generally stored on cloud-based systems hosted in Australia or other jurisdictions with comparable privacy protections.

6. Your Rights

Under Australian privacy law, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Withdraw consent for marketing communications at any time

  • Make a complaint about how we've handled your information

To exercise any of these rights, contact us using the details below.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve your experience and understand how the site is used. You can disable cookies in your browser settings, though some parts of the site may not function as intended without them.

8. Changes to this Policy

We may update this Policy from time to time. The most recent version will always be available on this page, with the "Last updated" date reflecting the most recent change.

9. Contact and Complaints

If you have questions about this Policy, or wish to make a complaint about how we've handled your personal information, contact:

Keystone Governance info@keystonegovernance.com (+61) 0413 056 506 19-23 Cairo Street, Cammeray, NSW, 2062

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.